Admin Office Hours: M-Th 8am-5pm; Friday 7am-4pm
After-Hours Emergency Contact - Call 303.288.2646
The District's Water Quality Report (also referred to as Customer Confidence Report) is published on the District's website on July 1st of each year. Customers may also request a copy of the report by contacting the District's Water Quality Information Line at 303.287.6454, or by email at firstname.lastname@example.org. To view the District's water quality reports please visit the Water Quality Report page.
Water softener: Water softeners can cause low water pressure due to blockages in the system or a malfunction in the recharging cycles. To check if a water softener is causing low water pressure, look for the bypass valve which is normally on top of the water softener. Turn the bypass valve on and check to see if the water pressure has improved. If the water pressure has increased the water softener is causing the low water pressure and may need to be serviced. If low water pressure occurs right after a new water softener was installed. The new water softener may have been improperly installed and you may need to contact the installation company for service.
Pressure Reducing Valve (PRV): A contributor to low water pressure may be the Pressure Reducing Valve (PRV). Shaped like a bell, the PRV is usually located on the main water line where it enters the home. A PRV is a control valve that reduces the input pressure in your plumbing system to a safe level that will not damage your pipes, not all homes have them. When the pressure regulator fails, you will notice the effect on all of the fixtures in the home, and it will happen rather suddenly. Although a pressure regulator can sometimes be replaced by yourself with the same brand and size, in most cases it is better to call a professional to take care of it. Replacing it requires shutting off the water to the home at the water meter shutoff valve.
Leaking or clogged pipes: Leaking or clogged pipes can reduce water pressure by preventing water to flow properly throughout the home. For assistance in determining if there is a leak on a property please call the District at 303.288.2646 to speak to a customer service representative and ask to have the residence checked for a leak.
If low water pressure is still occurring after investigating these common causes please contact the District at 303.288.2646 and have a customer field representative come to the property and perform a pressure check.
You can schedule an inspection by completing the Inspection Request Form.
2. Determine which Application applies for your project type.
3. Complete as much information in the Application as you can. We do not expect the Application to be completed in its entirety for the purpose of a Preliminary Contact Letter.
4. Email your Application along with a Project Location Map to email@example.com.
The amount of water hardness in the home can be managed with whole-house packaged water softeners or in-line softening devices. If you do feel you need to install a water softener, shop around for the best price and choose a company that will stand behind their product.
If you currently have a water softener, or if you are planning to purchase a water softening system in the future, please refer to the Important Information Regarding Water Softeners.
The District is committed to providing safe and efficient services at the lowest possible cost to its customers, which is reflected in water rates that are among the lowest in the Region.
Staff will continue to pursue grants that may become available in the future that would offset the cost of providing a rebate program.
Thank you for choosing to conserve and protect Colorado’s water for future generations.
Indoors – Water sitting in household plumbing can freeze overnight. Avoid the nightmare of water damage.
The following tips help you determine where you need to take action.